Hounslow Bank Support Workers

Job description

Recruiting for 5X Bank Support Worker to join our Service in Hounslow!


GBP £10.85 per hour, working on a 0 hours contract, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.


Date posted:  27/09/2021

Application closing date:  22/11/2021

Location:  Hounslow

Salary:  £10.85

Package:  25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job category/type:  Zero Hour Contract

Job Overview:

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead’s specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service.  They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers’ welfare.


Person Specification:- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Approachable and open behaviour- Prefers working as part of a group or team- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement- Has a practical and logical mind and is naturally well organised- Flexible- Open to feedback and self development- Thrives on change and enjoys dynamic diverse environments- Is confident with high levels of self-esteem- Is respectful, articulate and sensitive in style of communication- Is essentially customer–focused - Is motivated towards excellence and improvement of personal performance with a can do attitude- Ability to cope positively with challenging and diverse behaviours


Skills, Knowledge and Experience:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds. 

  • Posted 31 days ago 
  • Work Hounslow
  • Job ref: J392

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  • London Borough of Hounslow
  • Department for Work & Pensions
  • Learn Hounslow
  • NHS
  • Shawtrust
  • West London Alliance