Due to expansion of operations, APCOA are looking to recruit professional and friendly Customer Service Agents (Drivers) to join their Valet team at Heathrow Airport. The Customer Service Agent (Driver) role is pivotal to the smooth running and operational effectiveness of the prestigious Valet. 

Key Responsibilities:  

  • The role is based at Heathrow on a 4 on 2 off shift pattern, main responsibilities will include checking in customers, driving cars safely to and from an allotted area, managing damage liability by your driving standards in accordance with company policy.
  • Maintaining the already high standards of security in regard to customer high value vehicles, property and keys
  • Maintaining a high standard of dress and appearance, adherence to SOPs, and have a good standard of spoken and written English, you should ideally have previous experience within a Parking environment.
  • You must hold a Full UK licence for at least 3 years, and have a fair standard in IT (word and excel) , subject to DBS approval.

About You

The ideal candidate for this role will be A forward-thinking individual who can plan and manage situations in a calm and concise manner with excellent customer service skills as well as having:  

  • An excellent work ethic
  • The ability to work in a diverse, fast paced organized operation
  • Able to work alone 
  • Full UK drivers’ licence, and evidence of eligibility to work in the UK is required

About The Company

As a market leader in the Parking industry, APCOA pride themselves on offering tailor-made solutions to their clients. They have award-winning learning and development teams. Their Human Resources department coordinates their Investment in People strategy in which they currently hold Gold status, putting APCOA Parking Services within the top 1% of UK companies.


  • Work Hounslow
  • Job ref: J846

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  • London Borough of Hounslow
  • Department for Work & Pensions
  • Learn Hounslow
  • NHS
  • Shawtrust
  • West London Alliance